Today, I’m talking with Richard Medcalf, the founder of xquadrant, a strategy, culture, and leadership consulting firm. Building a strong company culture and getting high levels of commitment from your team is a struggle in any business, but it’s made even harder when your staff is spread around the world, especially when you have a mix of full-time employees and contractors. That’s a situation...
Today, I’m talking with Steli Efti, the Co-founder and CEO at Close, the only CRM to offer lead management, email sequences, predictive dialers, and more. Steli has been somebody I’ve looked up to for a long time. I first heard him talk at MicroConf and his authenticity and passion, let alone expertise, blew me away. The next year he was hosting a small workshop on sales and even though I had...
Today, I’m talking with Kristen Gallagher, the founder and CEO of Edify, a learning strategy firm that removes the employee development challenges from scaling a startup. As you know, hiring is one of the hardest jobs a founder has. Sure, posting to a job board and finding somebody that checks the boxes isn’t complicated, but finding and attracting the right person for your team is anything but...
Today, I’m talking with Ian Landsman, the founder of UserScape. UserScape are the creators of HelpSpot, web based help desk software and most recently Thermostat, NPS survey software to help you retain your best customers and win back critics. Ian was also the co-host of the Bootstrapped podcast which is how I first came across his work years ago as I was getting into the software world. He...
Today, I’m talking with Josh Ho, the founder and CEO of Referral Rock, a SaaS company that helps people design, launch, and manage a customer referral program. Josh started the business a little more than 4 years ago and with no funding has built a profitable business approaching the $1mm ARR mark with a team of 12 people. Everybody talks about how challenging it is to hire and while it hasn’t...
Today, I’m talking with David Heller, the Co-Founder of Reimbi, a SaaS startup that helps hiring organizations impress job candidates with a modern approach to interview expense reimbursements. David launched the company in 2017 with his co-founder Paul and when we recorded this it had just been announced that Reimbi was part of TinySeed’s inaugural accelerator batch. In our chat we talk about...