Sarah Hum of Canny


Today, I’m talking with Sarah Hum, one of the founders of Canny, a SaaS startup that tracks feedback to help you build better products.

What Sarah and her team have built at Canny is incredibly impressive. Maybe I’m just speaking for myself, but while I have culture (and a dozen other things) in the back of my mind, right now I’m focused on growth even if it means sacrificing in those other areas..

At Canny, they’ve grown rapidly while maintaining the culture and balance they want as a fully remote and bootstrapped company. To top it all off, Sarah has been able to do this not only as a first time founder, but as a first time manager.

In our chat, we dig into how Sarah and her team have done this and how you can apply those lessons in your business.

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Topics covered:

  1. Company background
    1. What exactly is Canny and what does the business look like today?
  2. Founder’s lessons
    1. How would you describe your current role?
      1. How do you and Andrew share responsibilities?
      2. How has your role evolved as your team expanded?
    2. How have you developed your leadership skills as a first time manager?
      1. What have been the biggest lessons from this process?
    3. How have you cultivated Canny’s strong culture?
  3. Behind-the-scenes
    1. What has been the hardest part of building the business for you personally?
    2. How do you balance your business with the rest of your life?
    3. What does success look like to you?
  4. “Rapid Fire” questions
  5. Where can listeners go to learn more?

Resources mentioned:

Where to learn more:

To hear more from Sarah you can follow her on Twitter or see what she and the team are up to at